For more information on Salesforce platform limitations with paid editions, you’ll need to reach out to Salesforce support.Īlso, note that organizations using Developer Edition under a trial period can only send up to 10 emails to external email addresses.Įven though you can send mass emails with Salesforce integration, it’s crucial to maintain good deliverability and avoid practices that may result in your emails being marked as spam. Salesforce caps the number of templates at 500 for all organizations under Trial or Free plans. Lightning Experience – up to 10 attachments, not exceeding 25MB. Salesforce Classic – 10+ attachments, not exceeding 25MB.The max limit is the same in Lightning Experience and Salesforce Classic, but there’s a difference in the number of attachments you can include. The limit varies based on your Salesforce edition and ranges from a few MBs to 25 MB. Pro Tip: If the same external email address appears under different email marketing lists/campaigns, the address will be counted toward the limitation each time.Įach email you send has a maximum data size limit, which includes the combined size of the email content, attachments, and merged fields. For instance, 10 different emails to 500 recipients each.Įither way, the cap is 5,000 on the highest plan, and you need to carefully plan your campaigns to avoid exhausting the limit too fast. Or you could send multiple emails to specific recipient cohorts, to the same effect. To stress, the maximal number is again 5,000 but it pays to touch upon the concept so you can better understand the logic.įor example, you could send one email to 5,000 recipients, thus exhausting your limit on the highest Editions. For instance, for the six Editions of Salesforce, the recipient limit ranges from a few dozen to 5,000 recipients per mass email. The Salesforce recipient limit also depends on your edition and the type of emails. Note that the highest mass email limit typically applies to the Enterprise Edition. Make sure to check your specific edition’s limit to ensure you stay within the allowed quota. And in Apex and API, the limitation is the same. Note that the ‘daily mass email limit’ described here is the total maximal number of emails you can send per day, across all options and Editions.Īs per Salesforce Help Center, the limit is 5000 emails. And it varies depending on your Salesforce edition and the number of user licenses. This limit is there to prevent abuse and maintain high deliverability. Here are the highlights at the time of this writing. Knowing your Salesforce limits helps secure a smooth and efficient emailing experience. It assumes that you’ve already set up Salesforce, so those steps won’t be covered. Note: This article is for existing Salesforce users. This article walks you through the process step by step and uncovers various methods and features available to help you reach a large audience effortlessly. Read on to learn how to send targeted marketing campaigns or important updates to your customers. We’ll explore various methods and techniques to send mass emails using Salesforce. Whether you’re a tech-savvy professional or someone new to the platform, this article has got you covered. Welcome to our comprehensive guide on Salesforce mass email sending.
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